Luxury Floral Rentals & Event Decor
FAQ's
What are the dimensions of the backdrops?
All backdrops are standard size of 8ft x 8ft, so we ask that you ensure that there is clearance for this at your venue or event location. With enough notice, we may be able to accommodate larger backdrop sizes, if needed.
What does the cost include?
Travel for delivery & set-up and return for breakdown & pickup of backdrop within 20 mile radius of our location in Troy, NY. Additional delivery charges will apply to areas outside of these locations. When you submit your inquiry form to book, we will provide the total cost for your rental.
How much to book a backdrop?
A 50% non-refundable retainer is required to book your date and backdrop of choice. Your date and backdrop will not be held until the retainer is made.
When is final payment due?
The final payment is due 1 week prior to your event date. Last minute events booked during the 1 week time frame must be paid in full upon receipt.
Do you have delivery fees?
Yes, delivery charges are based on your event location. Delivery within 20 mile radius of our location in Troy, NY is included. Additional delivery charges will apply to any areas outside of these locations. When you submit the inquiry form to book, we will provide you the total cost for your rental.
Can I rent a backdrop for an outside event?
Backdrop rentals can be done for outside events that are under a covered tent. Direct sunlight, wind or rain can cause damage to the backdrops otherwise.
What forms of payment do you accept?
Visa, Mastercard, American Express or Check.
How long do I have the backdrop rental?
The rental is for the entirety of your event, so you can enjoy the backdrop from start to finish. If you would like to move the backdrop between locations, such as from ceremony to reception, than an additional fee will be added.
Can I move the backdrop from ceremony to reception?
Yes, but there will be an additional fee added for re-location. To keep our backdrops safe, secure and beautiful throughout your event, only Made You Look Backdrops staff may move them. This requires a team member to stay on site or return for relocation, which is why an additional service fee applies.
How does the setup and breakdown process work?
We will coordinate with your venue an ideal time for setup. Our team will arrive to setup the decor prior to your event, and we will return when the event is over to handle the breakdown and pickup.
Will I receive a confirmation email before my event?
Yes, we send a confirmation email 48-72 hours before your event with all the details, including setup/breakdown times, so you can be sure everything is all set for your event.